Ash Madhav

Ecommerce Analytics & Optimisation Manager, New Look

Akshata started her career in the banking sector working for Standard Chartered bank in India. She moved to the UK to study for her MBA.

It's fair to say Akshata has a well-rounded view of New Look having worked in their logistics, customer service & website operations division, before transitioning into the world of data. Akshata is very passionate about data and has been working in the digital analytics & optimisation field for the last 7 years. It's lovely to hear that she "absolutely loves" her job.

In her talk Akshata will share New Look’s journey towards personalisation, answering questions such as - Where do you start? How do you define audiences? How do you measure the experiences? What does the framework & internal process looks like? And much more!