Steve Wind-Mozley

Senior Vice President, ecommerce at BBC Worldwide


Steve navigates the three Cs that drive ecommerce scales; customer (insight), content (amazing product and digital content) and community (fans, clubs and interaction).

In his role at the BBC Steve is responsible for the internationalisation of a cohesive direct-to- consumer proposition designed to maximise customer lifetime value through excellent customer experience, rigorous continuous improvement, optimisation and marketing efficiency.

Steve will discuss how you give your ecommerce website longevity, encouraging sales over a prolonged period of time